General Questions

Download the most recent version of the Macromedia Extension Manager: http://www.adobe.com/exchange/em_download/

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The download link is sent by mail and you will be redirected to a download page. If you have not received the email, please checkyour bulk mail folder.

If you lost both download links, please contact our support service and we will send you a new download link. Please include the email used for payment in your message;

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We accept Paypal and MoneyBookers, both services allow (indirect) payments through bank transfers.

Moneybookers is accepted in almost all countries.

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All extensions have an unlimited domain license. You can use them in all your web sites.

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Please, change the "Links relative to" setting in the site configuration options (Dreamweaver 8 or later).

If this setting does not solve the problem, then follow these steps:

1. Restart Dreamweaver
2. Be sure that you have a local web site defined in Dreamweaver
3. Open the page where you want to insert the extension(this page must be saved previously into your web site)
4. Try to insert the extension again

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Yes, Paypal allows you to pay directly using your credit card.

We also accept MoneyBookers (accepts credit cards when uploading funds).

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Yes, you can. this extensions are tested in all actual browsers and used from Dreamweaver on both platforms, PC and MAC.

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Did you restarted Dreamweaver after double clicking the MXP file? Please remember to restart Dreamweaver after double clicking the MXP file.

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It's required to define a working site in Dreamweaver because Dreamweaver needs to know where to place the files.

Download here a PDF document with help about defining a site in Dreamweaver.

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Yes, all our extensions are compatible with the most recent Dreamweaver versions, including Dreamweaver CS3.

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If you are testing your page directly from your local hard disk in IE 7, this message appears:

"To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options."

In IE 7 this message appears when you test a web page that contains a script or Flash item directly form your local hard disk. When you upload your page to an online web server that message does not appear.

The address from a web server must start with http:// or https:// . On the other hand if the address start with C:\ or file:// then you are testing it from your local hard disk.

Just upload your web page to your web site and you will see that the error disappears.

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